Terms of Service

1. Agreement to Terms

By accessing and using MarketPlace, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this platform.

2. Use of Platform

Eligibility

You must be at least 18 years old to create an account and make purchases on our platform. By using our services, you represent that you meet this requirement.

Account Responsibilities

• Maintain the confidentiality of your account credentials
• Provide accurate and current information
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account
• Not share your account with others

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Engage in fraudulent or deceptive practices
• Upload malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm other users or vendors
• Use automated systems to scrape or collect data
• Manipulate prices, ratings, or reviews
• Sell prohibited or illegal items

4. Orders and Transactions

5. Shipping and Delivery

Shipping times and costs vary by vendor and location. We strive to deliver orders within the estimated timeframe, but delays may occur due to unforeseen circumstances.

Risk of loss and title pass to you upon delivery to the carrier. For more details, see our Shipping Policy.

6. Returns and Refunds

Most items can be returned within 7 days of delivery for a full refund or exchange. Items must be unused, in original packaging, and with all tags attached.

Non-Returnable Items

• Perishable goods
• Personal care items
• Custom or personalized products
• Digital downloads
• Items marked as final sale

All content on MarketPlace, including text, graphics, logos, images, and software, is the property of MarketPlace or its vendors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without express written permission.

8. Vendor Terms

If you are a vendor on our platform, you also agree to:

• Provide accurate product descriptions and pricing
• Fulfill orders in a timely manner
• Maintain adequate inventory levels
• Comply with all applicable laws and regulations
• Pay applicable commission fees
• Handle customer service inquiries professionally
• Not sell prohibited or counterfeit items

9. Disclaimers

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARKETPLACE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR SERVICE INTERRUPTION.

11. Indemnification

You agree to indemnify and hold harmless MarketPlace, its affiliates, and vendors from any claims, damages, or expenses arising from your use of the platform, violation of these terms, or infringement of any rights of another party.

12. Dispute Resolution

In the event of a dispute, you agree to first attempt to resolve the matter informally by contacting our customer support team.

These Terms shall be governed by the laws of Cameroon. Any legal action must be brought in the courts of Cameroon.

13. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the platform after changes constitutes acceptance of the modified terms.

14. Termination

We may suspend or terminate your account at any time for violation of these terms or for any other reason. Upon termination, your right to use the platform will immediately cease, but certain provisions of these terms will survive.