Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: January 2025
Introduction
At MarketPlace, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our marketplace platform.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information (processed securely through third-party providers)
- Account credentials (username and password)
- Profile information and preferences
Automatically Collected Information
- Device and browser information
- IP address and location data
- Browsing behavior and shopping preferences
- Cookies and similar tracking technologies
Transaction Information
- Order history and purchase details
- Payment transaction records
- Returns and refund information
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support and respond to inquiries
- Personalize your shopping experience
- Send promotional offers and updates (with your consent)
- Detect and prevent fraud and security issues
- Improve our platform and services
- Comply with legal obligations
Information Sharing
We may share your information with:
Vendors
We share necessary order information with vendors to fulfill your purchases.
Service Providers
Third-party companies that help us operate our platform (payment processors, shipping companies, email services).
Legal Requirements
When required by law or to protect our rights and safety.
We never sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your account and data
- Opt-out of marketing communications
- Disable cookies through your browser settings
- Object to certain data processing activities
To exercise these rights, please contact us at support@marketplace.cm
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect site functionality.
For more information, please see our Cookie Policy.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@marketplace.cm
Visit: Contact Page